Outset's CEO Aaron Cannon discusses pioneering AI-moderated customer research, detailing the challenges of building a new market category, the transformative impact of advancing AI models on product capabilities and customer insights, and their new Simulations Lab featuring "digital twins" for predicting human behavior and unblocking enterprise creativity.
Tom Verrilli, CPO at Whatnot, discusses his controversial stance that "we regret product management exists," advocating for a leaner, more hands-on PM approach. He delves into how Whatnot structures its product team, its rigorous hiring process focused on deep systems thinking and IC work, and the transformative impact of AI on product and data science functions. Verrilli also shares mental models for balancing strategy and iteration, navigating the CPO-founder relationship, and key lessons from his time at Twitter, emphasizing the importance of core PM skills in an AI-driven world.
Lassie cofounders Steijn Pelle and Frédéric Renken, alongside investor Alex Rampell, discuss automating administrative work for small businesses, particularly dental practices, using AI agents. They highlight the shift from traditional software (data storage) to AI that performs labor, the challenges of onboarding AI into non-technical environments, and the vast market opportunity in underserved sectors where human labor is scarce.
Vinoo Ganesh, formerly of Palantir, details how Forward Deployed Engineering (FDE) functions as a critical product strategy rather than a sales role. He shares insights from Palantir's Foundry development, emphasizing how FDEs embed with customers to uncover true problems, observe user behavior, define a common linguistic ontology, and build production-ready solutions from temporary fixes, ultimately driving core product leverage.
Dianne Penn, Head of Product for Anthropic’s AI Research and Labs teams, discusses Anthropic's journey, the evolving AI landscape, and the changing role of product management. She highlights the importance of adaptability, 'evals as the new PRDs,' and how Anthropic's focus on alignment and safety makes Claude a more effective 'thinking partner' by enabling it to push back on user ideas.
Stanislas Polu, co-founder of Dust, shares his journey from Stripe to OpenAI and his motivations for building Dust. He discusses Dust's model-agnostic approach, the challenges of fundraising in an environment dominated by Frontier Labs, the strategic decision to build in France, and critical insights into pricing models and defensibility for AI product companies amidst commoditized intelligence.