Pauline Brunet, VP of Forward Deployed Engineering at Cursor, details how FDE drives AI adoption in enterprises. She distinguishes FDE from traditional services, outlines the 'magical unicorn' FDE profile, shares Cursor's project-based co-development approach, and offers best practices for team structure, customer engagement, and measuring ROI.
The UK Ministry of Justice Justice AI Unit operates as a startup within government, deploying engineers directly into prisons and probation offices. This 'forward deployed' model enables rapid, user-centric AI product development, overcoming bureaucratic hurdles by prioritizing real-world feedback and agile implementation to empower frontline staff and solve critical operational challenges.
Jamie Cuffe, founder of Pace, discusses how AI agents are replacing traditional Business Process Outsourcers (BPOs) in the insurance industry, achieving 50-75% cost savings. He details his strategy of using forward-deployed engineers to build trust and ensure success in mission-critical workflows, transforming a low-margin services industry into a high-margin, AI-native business.
Ben Scharfstein from Scale AI and a16z's Joe Schmidt discuss the nuances of enterprise AI adoption, contrasting vertical AI products with custom solutions. They delve into the 'forward-deployed engineering' model as a strategy to build durable moats by solving complex, specific enterprise problems, effectively 'trading margin for moat' in the new AI paradigm.