Jeffrey Wang, co-founder of Exa, details how "go to market" (GTM) is transforming into an AI engineering problem. He showcases Exa's agent-first approach, using tools like an ICP dashboard for market intelligence and a personal AI clone (Jeffbot) to automate and optimize sales, emphasizing the need for robust APIs and arbitrarily customizable systems in this new AI-driven landscape.
This conversation explores the shift in enterprise software as AI agents become primary users, moving towards 'headless' architectures where data and logic, rather than UIs, hold key value. It delves into the enduring stickiness of systems like SAP, driven by deep business process codification, and highlights that 'exception handling' is central to enterprise complexity. The discussion identifies new startup opportunities arising from AI, focusing on enhancing existing systems and bridging organizational functions rather than direct competition.
Kishore Subramanian, CTO of Propel Software, discusses how AI is revolutionizing physical product development. He explains how Propel's AI platform, built on Salesforce's Agentforce 360, uses agentic AI to "shift left" quality control, reviewing engineering changes to prevent costly downstream errors in hardware, high-tech, and med-tech manufacturing. The conversation also covers best practices for deploying enterprise-grade AI agents and the surprising benefits of yoga and meditation for creative problem-solving in tech.