Regulated industries

Why Your Enterprise Tech Stack Isn’t Ready for AI Agents — Christopher Lovejoy & Saul Howard

Why Your Enterprise Tech Stack Isn’t Ready for AI Agents — Christopher Lovejoy & Saul Howard

Chris Lovejoy and Saul Howard discuss the critical challenges of deploying AI agents in highly regulated enterprise environments, particularly healthcare. They advocate for a "constraints-first" architectural approach, proposing three core primitives – an immutable event log for auditability, schema-driven object storage for sensitive data, and human-agent equivalency for seamless escalation – which collectively enable privacy-preserving evaluations as a fundamental byproduct of the system design, rather than being an afterthought.

What’s the Future of Vertical SaaS in an AGI World? Jamie Cuffe, CEO of Pace

What’s the Future of Vertical SaaS in an AGI World? Jamie Cuffe, CEO of Pace

Jamie Cuffe, founder of Pace, discusses how AI agents are replacing traditional Business Process Outsourcers (BPOs) in the insurance industry, achieving 50-75% cost savings. He details his strategy of using forward-deployed engineers to build trust and ensure success in mission-critical workflows, transforming a low-margin services industry into a high-margin, AI-native business.