Regulated industries

A Bank Built Its Own Coding Agent. It Took Off — Felipe Felisola Caso & Francesco Galletta, Monzo

A Bank Built Its Own Coding Agent. It Took Off — Felipe Felisola Caso & Francesco Galletta, Monzo

Felipe Felisola Caso and Francesco Galletta from Monzo explain how an internal Slack agent grew from a viral emoji trigger into a teammate authoring over 10% of merged PRs and running more than 1,800 tasks a day. They attribute its speed to existing platform capabilities, an MCP gateway, a sandboxed orchestration system suited to a regulated bank, and an agent designed as a composable building block for incidents, on-call data quality and non-engineer contributions.

Evals for High-Stakes AI Agents — Doneyli De Jesus & Annabell Schäfer, Langfuse

Evals for High-Stakes AI Agents — Doneyli De Jesus & Annabell Schäfer, Langfuse

A hands-on workshop from Langfuse on evaluating AI applications where mistakes are costly. Using a banking assistant as the running example, Annabell Schäfer and Doneyli De Jesus walk through the AI engineering loop: tracing with PII masking, building datasets, turning domain-expert comments into failure modes, mixing LLM-as-a-judge and code evaluators, and CI gates that block prompt changes when scores drop.

Why Your Enterprise Tech Stack Isn’t Ready for AI Agents — Christopher Lovejoy & Saul Howard

Why Your Enterprise Tech Stack Isn’t Ready for AI Agents — Christopher Lovejoy & Saul Howard

Chris Lovejoy and Saul Howard discuss the critical challenges of deploying AI agents in highly regulated enterprise environments, particularly healthcare. They advocate for a "constraints-first" architectural approach, proposing three core primitives – an immutable event log for auditability, schema-driven object storage for sensitive data, and human-agent equivalency for seamless escalation – which collectively enable privacy-preserving evaluations as a fundamental byproduct of the system design, rather than being an afterthought.

What’s the Future of Vertical SaaS in an AGI World? Jamie Cuffe, CEO of Pace

What’s the Future of Vertical SaaS in an AGI World? Jamie Cuffe, CEO of Pace

Jamie Cuffe, founder of Pace, discusses how AI agents are replacing traditional Business Process Outsourcers (BPOs) in the insurance industry, achieving 50-75% cost savings. He details his strategy of using forward-deployed engineers to build trust and ensure success in mission-critical workflows, transforming a low-margin services industry into a high-margin, AI-native business.