RL Nabors makes a case against chat as the permanent UI for agents, arguing it's the "terminal" to the future "iPhone" of rich, interactive experiences. She demonstrates how to build these experiences using web technologies, introducing MCP Apps for in-agent UIs and WebMCP for making existing websites agent-callable, positioning the web platform as the ultimate "infinite canvas".
Rafael Borger and Daniel Wolbert from iFood discuss the engineering and product strategy behind ILO-Agent, their conversational AI for 200 million users. They cover hyper-personalized recommendation systems, the "Latency Goldilocks Zone" where AI responses can be too fast for users to trust, and the architectural challenges of building multi-channel agents for text and voice.
Mike Christensen from Ably critiques the standard HTTP streaming (SSE) approach for AI chat applications, highlighting its fragility and limitations. He introduces the "durable session" pattern, a persistent, shared resource built on pub/sub principles, to create resilient, multi-device AI experiences with live, bidirectional control.
Jacob Lauritzen, CTO of Legora, argues that as AI agents tackle more complex work, the bottleneck shifts from task execution to planning and review. He proposes a framework for human-agent collaboration based on increasing 'trust' and 'control', and advocates for moving beyond simple chat interfaces to high-bandwidth, domain-specific artifacts like documents and structured reviews for more effective collaboration.
Stripe's Head of Design, Katie Dill, provides a behind-the-scenes look at their recent homepage redesign. She discusses the strategic shift from a product-list to a narrative-driven approach, the intricate design process behind key elements, and how AI is fundamentally changing their design workflow and empowering their team to fight the "gravitational pull to mediocrity".
Donné Stevenson (Prosus) and Pedro Chaves (OLX Group) explore the future of e-commerce, where AI agents will automate buying and selling. They discuss the transition from traditional search to agent-driven experiences, the critical challenges of user trust and UI/UX design, and a future vision for an agent-to-agent marketplace that handles everything from negotiation to logistics.