Moving an AI PoC from 50% to 100% reliability requires a new development paradigm. This talk introduces a practical, evaluations-first approach, reverse-engineering tests from real-world user scenarios and business outcomes to build a robust benchmark, prevent regressions, and enable confident optimization.
Brooke Hopkins, founder of Coval, discusses how evaluation methodologies from the autonomous vehicle industry, particularly from her experience at Waymo, can be adapted to build reliable, scalable, and trustworthy voice and conversational AI systems.
Preeti Somal from Temporal explains that as AI agents move to production, they face significant reliability and scalability challenges. She introduces Temporal as a platform to abstract away this complexity, allowing developers to build robust, stateful AI agents by focusing on business logic instead of infrastructure plumbing like retries and error handling.