How OpenAI Built ChatGPT for Bankers and Analysts — Joseph Kim, OpenAI

Joseph Kim, who leads ChatGPT for Financial Services, explains the capability overhang, the gap between what models can do and the value professionals get from them at work. He covers the product built with Morgan Stanley and Evercore, why the team licensed and indexed financial data instead of relying on MCP connectors, how firm templates, charts, and citation viewers sit on the ChatGPT plugin platform, and his view of model progress, the threshold of usefulness, and three bets for finance in 2027.