Customer data

The World Wild Web & Bots With Buying Power

The World Wild Web & Bots With Buying Power

This episode asks whether a model described as dangerously capable is a real security problem or a marketing narrative. It uses the Astra sandbox incident as a starting point, then covers how agents are moving from chat into the browser to book, file, draw, and shop, and what that shift means for payments, advertising, and merchant data.

AI in GTM at Notion — Flora Liu

AI in GTM at Notion — Flora Liu

Flora Liu from Notion's GTM engineering team discusses transforming a fragmented Go-to-Market system into a unified, agent-driven platform. She details how Notion tackles challenges like dispersed customer data and unstructured insights by building a four-layered architecture (Know, Decide, Act, Learn) where humans and AI agents operate on the same substrate, leveraging Snowflake, DynamoDB, and Notion itself to create durable, self-improving workflows and boost sales and marketing effectiveness.

Multi-Agent Personalization with Shared Memory: From Email to Website to Proposal // Hamed Taheri

Multi-Agent Personalization with Shared Memory: From Email to Website to Proposal // Hamed Taheri

This talk explores the challenges of using multi-agent systems for mass personalization, highlighting the inconsistencies and inaccuracies that arise from traditional methods like RAG and function calling. The speaker introduces Cortex UCM, a unified customer memory system that proactively infers and standardizes customer insights. This shared, structured memory layer enables agents to achieve a deep, consistent understanding of customers, leading to high-quality, scalable generative personalization for emails, websites, and product pages.