953: Beyond “Agent Washing”: AI Systems That Actually Deliver ROI— with Dell’s Global CTO John Roese

John Roese, Dell's Global CTO, discusses the "agent-washing" phenomenon and how Dell achieved a $10 billion revenue boost while cutting costs through disciplined AI adoption. He introduces the concept of the "knowledge layer" as a crucial new component in AI architecture and details his 2026 predictions. These include a focus on governance, a four-part technical definition for agentic AI systems, the need for modern resiliency in AI factories, and the maturation of sovereign AI strategies.