From Raw Documents to AI-Ready Data — Leo Platzer & Jeff Koss

This presentation by Jeff Koss and Leo Platzer from Deasy Labs (now Collibra) tackles the critical challenge of scaling AI chatbots from pilot projects to production with large, messy unstructured datasets. They demonstrate a solution for curating and cleaning 80,000+ SharePoint documents, highlighting the importance of data quality—specifically identifying duplicates, conflicts, sensitive information, and ensuring data freshness—to significantly improve RAG chatbot performance and reduce development time.