The 6 Pillars of an Agentic Harness for Production — Varun Krovvidi, Resolve AI

Varun Krovvidi of Resolve AI explains why AI excels at code generation but struggles with the complex, multi-domain problem of running and fixing software in production. He outlines five common failure modes for AI agents in production (anchoring bias, context issues, coherent vs. causal answers, guardrails, lack of learning) and introduces Resolve AI's six-pillar architecture: model orchestration, context engineering, causal reasoning, governed actions, learning systems, and multi-level evaluations. A demo illustrates how Resolve AI diagnoses a Grafana alert to its root cause, ruling out coincidental events and maintaining its causal reasoning.