Catastrophic agent failure and how to avoid it // Edward Upton // Agents in Production 2025
Edward, a founding engineer at Asteroid, discusses the critical challenge of managing catastrophic failures in agentic browser solutions, particularly in high-stakes domains like healthcare and insurance. He shares real-world examples of agent failures and outlines a practical framework for building more reliable, predictable, and accountable agents by scoping their capabilities, implementing robust human-in-the-loop tooling, and employing independent evaluation systems.