How to Build Voice Agents That Don't Fall Apart When You Interrupt - Jesse Hall, LiveKit

Jesse Hall of LiveKit explains how to build voice agents for financial services that feel human rather than robotic. The talk covers why model leaderboards mislead for real-time conversations, why time to first audio and time to first sentence matter more than first byte or first token, and how async tool calls keep a conversation flowing during slow back-end work. It also covers audio-aware turn detection, the roughly 1.5-second latency budget, and benchmarking your own stack with simulated callers.