On call management

Always-on agents run production without the on-call tax — Justin Smith, Resolve AI

Always-on agents run production without the on-call tax — Justin Smith, Resolve AI

Justin Smith from Resolve AI discusses how AI agents address the increasing operational burden on engineers, highlighting that 70% of an engineer's time is spent running code. He introduces Resolve AI's background agents, which autonomously monitor deployments, perform health checks, generate reports, and answer engineering questions by leveraging deep production context and a self-learning knowledge system, effectively reducing the "on-call tax" and managing system complexity.