Linear

No, That's Not a Software Factory — Ryan Cooke, WorkOS

No, That's Not a Software Factory — Ryan Cooke, WorkOS

Ryan Cooke of WorkOS argues that software factories should be judged by customer outcomes rather than PR counts or AI-generated code volume. He describes how WorkOS embedded its product engineering process into its factory through TARS, Horizon, a PM agent that drafts Hilltop docs, and an internal MCP gateway connected to Snowflake, along with bug triage, owned sandboxes, a memory layer and outcome-focused metrics.

Taste & Craft: A Conversation with Tuomas Artman, CTO Linear & Gergely Orosz, @pragmaticengineer

Taste & Craft: A Conversation with Tuomas Artman, CTO Linear & Gergely Orosz, @pragmaticengineer

Tuomas Artman, Cofounder and CTO of Linear, discusses the paradoxical challenge AI introduces to software development. While AI agents accelerate shipping features, this speed can lead to a decline in software quality. He argues for prioritizing "tasteful," high-quality software as the ultimate competitive advantage and shares Linear's unique internal practices, such as the "Zero-Bug Policy" and "Quality Wednesdays," designed to cultivate a deep-seated culture of quality.