Horizontal vs vertical ai

Why a $1M Startup Wasn’t Worth Building in the Age of AI

Why a $1M Startup Wasn’t Worth Building in the Age of AI

Jean-Denis Greze, Town's CEO and former Plaid CTO, explains why he shut down a nearly $1M-revenue AI tax business for SMBs and pivoted to Town, an AI assistant that works from email and calendar. The conversation with a16z's Alex Rampell covers founder decision-making under time pressure, product-market fit, the consumer-grade enterprise thesis, token allocation as a business model, neutrality versus frontier labs, horizontal versus vertical strategy, uneven AI diffusion, and how agents may reshape commerce and advertising.