The Software Factory: From Bug Report to Production Code — Davis Palmie, Factory

Davis Palmie of Factory explains the software factory, a system of agents that turns bug reports and user feedback into production code. He covers leadership concerns about cost, model choice, engineering roles, and org structure, argues that coding was never the bottleneck, and lays out principles for a factory: model agnosticism, sovereign deployment, and SDLC-wide integration. He also describes eight pillars of agent readiness, starting with narrow use cases like incident triage, and closes with why outcome metrics should replace token counts.