The 5 Levels of Self-Driving Production — Eric Schwartz, Traversal

Eric Schwartz, a product manager at Traversal, argues that AI-generated code has moved engineering time from building to troubleshooting, and that observability dashboards show what broke but not why. He frames root cause analysis as a causal problem, lays out five levels of self-driving production, walks through alert intelligence at PepsiCo and incident response at American Express, and offers five questions for evaluating an AI SRE.