Liz Fong-Jones and Lesley Cordero explore the evolution of platform engineering from its DevOps and SRE roots, discussing the challenges of building effective developer platforms, the importance of psychological safety, the complexities of open source sustainability, and the delicate balance between centralized platform teams and developer autonomy.
In this interview from GOTO Copenhagen 2024, Russ Miles, interviewed by Kevlin Henney, explores a human-centric approach to platform engineering, encapsulated by the phrase "Don't feed the pigeons." He advocates for focusing on desired behavioral changes and empowering creative work over doubling down on existing, suboptimal tools and processes. The discussion delves into using OODA loops, creating a developer "habitat," and the critical role of empathy and storytelling in understanding and improving complex sociotechnical systems.