Mental models for building products people love ft. Stewart Butterfield

Stewart Butterfield, co-founder of Slack and Flickr, shares the product frameworks and leadership principles that guided his success. He delves into concepts like "utility curves" for feature investment, the "owner's delusion" in product design, and why focusing on "comprehension" is often more important than reducing friction. He also introduces powerful mental models for organizational effectiveness, such as combating "hyper-realistic work-like activities" and applying Parkinson's Law to team growth.