From Spikes to Stories: AI-Augmented Troubleshooting in the Network Wild // Shraddha Yeole

Shraddha Yeole from Cisco ThousandEyes explains how they are transforming network observability by moving from complex dashboards to AI-augmented storytelling. The session details their use of an LLM-powered agent to interpret vast telemetry data, accelerate fault isolation, and improve MTTR, covering the technical architecture, advanced prompt engineering techniques, evaluation strategies, and key challenges.