Insurance

What’s the Future of Vertical SaaS in an AGI World? Jamie Cuffe, CEO of Pace

What’s the Future of Vertical SaaS in an AGI World? Jamie Cuffe, CEO of Pace

Jamie Cuffe, founder of Pace, discusses how AI agents are replacing traditional Business Process Outsourcers (BPOs) in the insurance industry, achieving 50-75% cost savings. He details his strategy of using forward-deployed engineers to build trust and ensure success in mission-critical workflows, transforming a low-margin services industry into a high-margin, AI-native business.

Underwriting Assist - A Multi Agent System // Somya Rai | Maria Zhang // Agents in Production 2025

Underwriting Assist - A Multi Agent System // Somya Rai | Maria Zhang // Agents in Production 2025

Maria Zhang, CEO of Palona AI, and Somya Rai, Principal AI Engineer at EXL, discuss the architecture, scaling, memory management, and cost optimization of multi-agent systems in their respective domains of restaurants and insurance. They explore practical challenges, such as real-world bottlenecks and regulatory compliance, and share their technical stacks, including LangGraph, Ray, and NVIDIA platforms, for building robust and efficient agentic solutions.