Block CTO Dhanji R. Prasanna shares how the company is becoming AI-native. He discusses their internal open-source AI agent, Goose, which saves employees 8-10 hours weekly, how they measure productivity gains, and the organizational changes that have had an even greater impact than AI tooling.
Dhanji Prasanna, CTO of Block, discusses the company's AI transformation, centered on their open-source agent, Goose. He details how Goose leverages the Model Context Protocol (MCP) to automate complex workflows, saving engineers 8-10 hours weekly. Prasanna also explains Block's strategic shift to a functional organizational structure to accelerate AI adoption and shares his vision for the future, where swarms of smaller AI models will outperform today's monolithic LLMs.