How Intercom rose from the ashes by betting everything on AI | Eoghan McCabe (founder and CEO)

Eoghan McCabe, founder and CEO of Intercom, shares the unfiltered story of transforming a multi-billion dollar, stagnating SaaS business into a rapidly growing, AI-first company. He details the necessity of 'founder mode,' a radical cultural overhaul, and why having nothing to lose is the ultimate advantage in the AI era.