No Priors Ep. 132 | With Decagon CEO and Co-Founder Jesse Zhang

Jesse Zhang, co-founder and CEO of Decagon, discusses how their AI agents are revolutionizing customer service for large enterprises by replacing mundane human labor. He covers their go-to-market strategy, the importance of a hardworking in-office culture, his journey as a second-time founder, and the future of an agentic world where AIs interact on behalf of companies and consumers.