Ai transformation

From SaaS to AI-First: How Companies Are Reshaping Innovation

From SaaS to AI-First: How Companies Are Reshaping Innovation

Hosts Sarah and Elad discuss the "SaaS-apocalypse," arguing that while AI is fundamentally changing software, the death of SaaS is overstated in the short term. They explore the unprecedented speed of revenue growth and collapsing token costs in the AI era, the new challenges in engineering management like "coding slop," and the strategic imperatives for founders to build durable, multi-product companies in a rapidly changing landscape.

How Intercom rose from the ashes by betting everything on AI | Eoghan McCabe (founder and CEO)

How Intercom rose from the ashes by betting everything on AI | Eoghan McCabe (founder and CEO)

Eoghan McCabe, founder and CEO of Intercom, shares the unfiltered story of transforming a multi-billion dollar, stagnating SaaS business into a rapidly growing, AI-first company. He details the necessity of 'founder mode,' a radical cultural overhaul, and why having nothing to lose is the ultimate advantage in the AI era.