How to build agents that take ACTION

Alex Salazar, CEO of Arcade, argues that the true value of AI is not in chatbots but in agents that can take real-world actions. He details the primary reasons agents fail to reach production—security, cost, latency, and accuracy—and introduces an "Agent Hierarchy of Needs" as a framework for building robust, production-ready agents. The talk emphasizes a critical shift from exposing raw APIs to building intention-based tools and solving the complex challenge of agent authorization through a delegated model.